POLICIES

Shipping Info:

- All orders will be shipped out within 1-3 business days. 

- If you input an incorrect address you must contact us and pay a new shipping fee.

- We are not responsible for any lost, damaged or missing packages, once we drop off the packages to USPS it is in their hands.

- If a package is marked as "delivered" but you have not received anything you must contact USPS. You can open a claim with them for any refunds. 

 

Pickup Option:

- Once you place your order you should receive an email once your order is ready for pickup. Pickup orders are ready within 24 hours of placing them unless it is a custom made product.

- The email will have the address. YOU must contact me via Instagram: lashessbylila once your order is ready. Please let me know what time you will be picking up your order. 

- If you have an EMERGENCY PICKUP please reach out through Instagram so we can pack up your order ASAP.

 

RETURNS/ REFUNDS:

- All items are final sale. No refunds.

- If your order is missing any items please DM through IG.

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